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ESR MagSafe Ring (HaloLock)
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2Z515
Setup Video
FAQ
Is the MagSafe ring magnetic by itself?

The MagSafe Ring itself does not contain magnets. It's used for automatically aligning your phone with your MagSafe wireless charger and mounts for easy place-and-go.

Why is the magnetic lock feel weak?

The magnetic strength of the Ring is over 1,800 g, ensuring your phone stays securely attached to all MagSafe accessories.

 

Please check:

● When using other third-party chargers, ensure the wireless charger has a strong magnetic attachment.

 

● The ring must be installed on the back of the case, not the inside.

How do I securely attach the Ring to my phone case?

Be sure to watch the setup video before putting on the Ring.

 

Please ensure:

● The Ring may not adhere to silicone, leather, glass, or any phone case with an uneven surface.

 

● The Ring must be applied to the back of the case, not the inside.

 

● After applying, take off the phone case, and push the inside of the case onto a hard, smooth surface to press the ring firmly onto the case.

 

● Wait 30 minutes before attaching it to a magnetic mount or charger to ensure full adhesion.

How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within 24 hours.
Request replacement/refund